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Privacy and trust · Field guide

Public contact information: planning

Where to start

For Bliss Touch Lounge’s privacy and trust playbook, inventory what the agency publishes about its contact channels. Before work starts, agree which pages are in scope and who owns the change. Write the intended outcome into the brief.

How to check your work

To verify the result, confirm that internal email addresses and private numbers stay out of templates. Use an existing URL and a planned URL when discussing scope. A choice that works on only one of them may require a template change.

Example

For Bliss Touch Lounge, start with one publicly available page connected to public contact information and retain a before-and-after record.

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